I’ve found that my daughter’s seven day “order confirmation” statement in her welcome information provides the perfect framework for my next telephone conversation with this bunch. (It is carefully constructed to explain that corrections and changes are a possibility, but not cancellations. How ironic that they are in that situation with me now!! LOL) Thought I’d share my script.
“Did I get your lack of response right? Please take a moment to review our agreement of August 5, 2009. If any updated information regarding the agreed upon refund is necessary, let us know by mailing a $68.28 check immediately. If we do not hear from you within seven days, we will assume your lack of response is intentional. At that time, we are notifying the Attorneys General of Pennsylvania and my home state of our experiences to date with your business. We will also be contacting the Better Business Bureau to arbitrate some agreement on our behalf if the refund is not received.”Well, we’ll see how it goes. Anyone care to vote on the refund likelihood?? LOL. I’ll post an update after the 10th.
Post links with my entire NRS experience are here.
Thanks for visiting the NRS scam blog. Hope something here is helpful.
Good luck to all of us!! D/